Frequently Asked Questions (FAQs)
Get answers to common questions about our checking account advance product. For additional information or help, please:
- Call 800-USBANKS
- Read The Guide to Checking Account Advance
- Read the Checking Account Advance Agreement
- Reference "Your Deposit Account Agreement" (pages 48-54 of the documents you received when you opened your checking account)
- Visit your local branch
Checking Account Advance is a line of credit that allows eligible customers to borrow money from their next direct deposit1. It's a loan product designed for short-term credit needs. If you decide to borrow, borrow only as much as you can afford to pay back with your next deposit.
Learn more about:
Product Overview
Eligibility
Advance and Payments
Costs / Fees
Credit Limit Information
Statements
Other Product Options
Credit Counseling
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"Direct Deposit" means an electronic deposit of funds into your associated checking account, including, reoccurring electronic deposits (such as payroll deposits, Social Security deposits, interest income, etc.) and one-time electronic fund transfers into your associated checking account (such as tax refunds, funds transfers from another bank, etc.), excluding ATM deposits.
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